Services Network Deployment Network Management Billing Services Change Management Customer Portal

Network Management

 Network Management

Whenever or Wherever a Network Problem Occurs, One Call to CICAT Does It All

 

 

 

 

Each connection is vital to success. Trouble anywhere on the network demands fast and decisive action. With CICAT Network Management Services, you know exactly who to call.

CICAT’s Network Management support reduces the challenges in dealing with multiple points of contact across multiple providers. In the event of a service outage or problem, CICAT works with the provider to ensure rapid circuit restoration. Throughout the process, CICAT provides continual updates through its trouble ticket system.

 

CICAT provides:

• A single point of contact across all circuits, all providers

• Real-time tracking of tickets via the CICAT Customer Portal

• An extensive knowledge base which allows for quicker isolation and resolution of access issues

• A wide range of VPN experience to facilitate easier translation between customer and provider

• Multiple management options

 

 

To find out how CICAT Network Management Services can help reduce network downtime and headaches, This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 800–988–4736 today.

 

 

Copyright © 2011 CICAT Networks. All Rights Reserved.